Payment Policy

Last updated: October 31, 2026

This Payment Policy explains the payment methods and procedures applicable to purchases made through our online store.

Our online store is operated by:

NBI Blockchain Association
CVR number: 45938328

Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark

Email: support@sdfsf.shop
Telephone: +45 50 16 81 73

Please review this Payment Policy before placing an order.

1. Accepted Payment Methods

Our online store currently accepts Cash on Delivery (COD) for eligible orders delivered to Germany and Austria.

Cash on Delivery means that customers place their orders online and pay the applicable order amount when the goods are delivered.

Payment is not collected online when the order is placed.

We do not currently offer online payment by:

  • Credit cards;

  • Debit cards;

  • PayPal;

  • Apple Pay;

  • Google Pay;

  • Shop Pay; or

  • Direct online bank transfer.

The available payment method will be displayed during checkout before an order is submitted.

2. Cash on Delivery (COD)

When selecting Cash on Delivery:

  1. Add the desired products to your shopping cart.

  2. Proceed to checkout.

  3. Enter your delivery and contact information.

  4. Review the order total and shipping information.

  5. Select Cash on Delivery as your payment method.

  6. Submit your order.

  7. Pay the amount due to the delivery representative when your order is delivered.

Customers should ensure that someone is available to receive and pay for the parcel.

3. Currency

All prices for orders delivered to Germany and Austria are displayed in euros (EUR / €).

The applicable order total will be displayed during checkout.

Customers should review the final amount before submitting their orders.

The amount payable upon delivery will correspond to the confirmed order total, subject to any lawful adjustments agreed with the customer.

4. Payment at Delivery

For Cash on Delivery orders, payment is collected at the time of delivery rather than during online checkout.

The delivery representative or authorized logistics provider collects the payment on behalf of the applicable collection arrangement.

Customers should pay the amount shown in their order confirmation.

If there is a discrepancy between the requested payment and the confirmed order total, customers should contact us at:

support@sdfsf.shop

5. Order Confirmation

After an order has been successfully submitted, customers will normally receive an order confirmation by email.

The confirmation may include:

  • Order number;

  • Products ordered;

  • Product prices;

  • Shipping information;

  • Delivery address;

  • Payment method; and

  • Total amount payable upon delivery.

An order confirmation does not mean that payment has already been collected.

6. Order Processing

Cash on Delivery orders are generally processed within 1–2 business days (Monday to Friday) after successful order confirmation.

Orders may be subject to reasonable verification before dispatch.

We may contact customers if additional information is required to confirm an order or delivery address.

Our estimated shipping transit time for Germany and Austria is 5–7 business days, with an estimated total delivery time of 6–9 business days, including order processing.

Please review our Shipping and Delivery Policy for additional details.

7. Payment Collection

Cash on Delivery payments are collected through the applicable delivery or logistics arrangement.

Customers should follow the payment instructions provided by the authorized delivery representative.

If payment cannot be completed during delivery, the carrier may be unable to hand over the parcel.

Any subsequent delivery arrangements will depend on the carrier's procedures and applicable law.

8. Payment Security

We take reasonable measures to protect customer information and support secure order processing.

Customers should never send:

  • Passwords;

  • Online banking login credentials;

  • Payment card PINs; or

  • Other sensitive account authentication information

to us by email.

Our customer service team will not request online banking passwords or payment card PINs to process a COD order or refund.

9. Order Verification and Fraud Prevention

To protect customers and our business, orders may be subject to reasonable verification.

We may contact customers to verify:

  • Order details;

  • Delivery address;

  • Contact information; or

  • Other information reasonably necessary to fulfil an order.

We may decline or cancel an order where there is a legitimate reason, subject to applicable law and consumer rights.

10. Shipping Charges

We offer free Standard Shipping (€0.00) for orders delivered to Germany and Austria.

No standard shipping fee is added to eligible orders.

The applicable shipping charge will be displayed during checkout.

11. Cash on Delivery Fees

We do not charge an additional Cash on Delivery service fee.

Customers pay the confirmed order total upon delivery.

No separate COD surcharge is imposed by our online store.

12. Taxes, VAT and Import Charges

For orders delivered to Germany and Austria, applicable product pricing and tax information will be displayed in accordance with the applicable checkout and tax arrangements.

NBI Blockchain Association is responsible for all applicable import-related charges, including:

  • Import VAT;

  • Customs duties;

  • Import taxes; and

  • Customs clearance fees.

These charges are paid by us and are not charged separately to customers.

Customers in Germany and Austria are not required to pay additional import VAT, customs duties or customs clearance fees upon delivery.

Please refer to our Shipping and Delivery Policy for additional information.

13. Refunds

Refunds are governed by our Return and Refund Policy.

Because orders are paid using Cash on Delivery, eligible refunds are processed by bank transfer.

Where a refund is due, our customer service team will contact the customer to obtain the necessary bank account information.

Refunds will be transferred to the bank account agreed with the customer.

We do not charge additional refund processing fees.

For applicable statutory withdrawals, refunds are processed without undue delay and within the legally required period, subject to any lawful right to withhold reimbursement until the goods have been received or proof of return shipment has been provided.

For eligible voluntary returns, the refund processing arrangements described in our Return and Refund Policy apply.

14. Cancelled Orders

If a COD order is cancelled before delivery and no payment has been collected, no payment refund is normally required.

If payment has already been collected and a refund is due, reimbursement will be arranged by bank transfer in accordance with applicable law and our Return and Refund Policy.

Customers may contact us regarding order cancellation at:

support@sdfsf.shop

Applicable statutory cancellation and withdrawal rights remain unaffected.

15. Payment Disputes

If you believe there is a problem with your order or the amount collected upon delivery, please contact:

support@sdfsf.shop

Please provide:

  • Your order number;

  • The amount collected;

  • A description of the issue; and

  • Any relevant receipt or payment confirmation, where available.

We will investigate and provide an appropriate solution in accordance with applicable law.

Nothing in this section restricts mandatory consumer rights.

16. Customer Responsibilities

Customers should:

  • Provide accurate contact and delivery information;

  • Review the order total before submitting an order;

  • Ensure that payment can be completed upon delivery;

  • Follow reasonable instructions from the authorized delivery representative; and

  • Contact us promptly if an order or payment issue occurs.

These responsibilities do not restrict statutory consumer rights.

17. Changes to This Payment Policy

We may update this Payment Policy when necessary due to:

  • Changes in available payment methods;

  • Changes to delivery or payment collection arrangements;

  • Operational requirements;

  • Security requirements;

  • Regulatory requirements; or

  • Changes in applicable law.

The current version will be published through our online store.

Any changes to payment methods will be reflected in the applicable checkout process.

18. Contact Information

For questions concerning payments, Cash on Delivery, refunds or order-related matters, please contact:

NBI Blockchain Association
CVR number: 45938328

Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark

Email: support@sdfsf.shop
Telephone: +45 50 16 81 73

When contacting us about an existing order, please include your order number where available.