Payment Policy

Last updated: September 5, 2026

This Payment Policy explains how payments are processed for purchases made through our online store.

Our online store is operated by:

NBI Blockchain Association
CVR number: 45938328

Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark

Email: support@sdfsf.shop
Telephone: +45 50 16 81 73

Please review this Payment Policy before placing an order.

1. Accepted Payment Methods

We accept the payment methods displayed during checkout.

Available payment methods may vary depending on:

  • Your country or region;
  • Order value;
  • Currency;
  • Product;
  • Payment provider availability; and
  • Other technical or regulatory requirements.

Only payment methods displayed as available during checkout can be used for the applicable order.

We may add, remove or temporarily suspend a payment method where reasonably necessary for operational, technical, security or regulatory reasons.

2. Payment at Checkout

Payment is generally required when you place your order through our online checkout.

Before submitting an order, you will normally be shown:

  • Product prices;
  • Applicable discounts;
  • Shipping charges, where applicable;
  • Taxes or VAT, where applicable;
  • The selected payment method; and
  • The total amount payable.

Please review all order and payment information carefully before completing your purchase.

3. Currency

Product prices and the applicable transaction currency will be displayed through our online store and during checkout.

Depending on your location, your bank, card issuer or payment provider may:

  • Convert the transaction into another currency;
  • Apply its own exchange rate; or
  • Charge currency conversion or international transaction fees.

Any fees independently imposed by your bank or payment provider are outside our control.

4. Payment Authorization

When you submit an order, your payment may be subject to authorization or verification by the relevant payment provider.

A payment may be:

  • Authorized immediately;
  • Temporarily pending;
  • Subject to additional verification; or
  • Declined by the payment provider.

An order may not be processed until the applicable payment authorization has been successfully completed.

5. Payment Processing

Payments may be processed through Shopify and/or authorized third-party payment service providers.

Payment providers may process information including:

  • Billing information;
  • Payment method details;
  • Transaction identifiers;
  • Payment authorization information;
  • Fraud-prevention information; and
  • Other information required to process the transaction.

Payment providers may apply their own terms, privacy policies and security procedures.

Where payment information is processed directly by an authorized payment provider, we may not receive or store your complete card or payment account details.

6. Payment Security

We take reasonable measures to support secure payment processing.

Our online store and payment providers may use security measures including:

  • Encrypted connections;
  • Secure payment gateways;
  • Fraud detection tools;
  • Payment verification;
  • Authentication procedures; and
  • Other technical or organizational safeguards.

Customers should never send passwords, complete payment card details or online banking credentials to us by email.

7. Failed or Declined Payments

A payment may fail or be declined for reasons including:

  • Incorrect payment information;
  • Insufficient funds;
  • Expired payment method;
  • Bank or payment provider restrictions;
  • Failed security verification;
  • Fraud-prevention checks;
  • Technical problems; or
  • Other restrictions imposed by the payment provider.

If your payment is declined, please check the information entered or contact your bank or payment provider.

Where another payment method is available during checkout, you may also choose an alternative payment method.

8. Pending Payments

In some cases, a payment may temporarily appear as pending.

This may occur while:

  • The payment provider verifies the transaction;
  • Your bank authorizes the payment;
  • Security checks are completed; or
  • The payment system processes the transaction.

We may wait for confirmation of successful payment before processing or dispatching the order.

9. Payment Verification and Fraud Prevention

To protect customers and our business, orders may be subject to reasonable security and fraud-prevention checks.

We may delay, reject or cancel an order where:

  • Payment cannot be verified;
  • The payment method appears unauthorized;
  • The transaction appears suspicious or fraudulent;
  • Billing or order information appears inconsistent;
  • Additional verification is reasonably required; or
  • Processing the transaction would violate applicable law or payment-provider requirements.

Where necessary, we may ask you to confirm certain order or payment-related information.

We will never ask you to provide your complete payment card number, PIN or online banking password by email.

10. Order Confirmation

After successfully placing an order, you will normally receive an order confirmation at the email address provided during checkout.

An order confirmation may include:

  • Order number;
  • Products purchased;
  • Amount paid;
  • Shipping information; and
  • Other relevant order details.

Please review the confirmation carefully.

If you notice an error, contact us as soon as possible at:

support@sdfsf.shop

11. Pricing Errors

We aim to display accurate product prices.

However, if an obvious pricing or technical error occurs, we may take reasonable corrective action in accordance with applicable law.

Where an incorrect amount has been charged, we will review the transaction and provide an appropriate correction or refund where required.

Nothing in this section limits any mandatory consumer rights.

12. Taxes and VAT

Applicable taxes or VAT may be included in the product price or calculated during checkout, depending on:

  • Destination;
  • Applicable tax rules;
  • Product;
  • Shipping arrangements; and
  • Other legal requirements.

Where additional customs duties, import taxes or clearance charges are imposed independently by authorities in the destination country, those charges may be the customer's responsibility unless expressly stated otherwise during checkout.

Please also review our Shipping and Delivery Policy for additional information regarding cross-border orders.

13. Refunds

Refunds are governed by our Return and Refund Policy.

Where a refund is approved, it will normally be issued to the original payment method, unless another refund method is required or agreed.

For eligible voluntary returns, approved refunds are normally processed within the period specified in our Return and Refund Policy.

Where statutory consumer rights apply, refunds will be handled in accordance with applicable law.

After we process a refund, your bank or payment provider may require additional time before the funds appear in your account.

14. Cancelled Orders

If an order is cancelled before fulfilment and payment has already been collected, an applicable refund will be issued.

The timing of the refund may depend on:

  • The payment method used;
  • The payment provider;
  • Your bank; and
  • Applicable processing times.

For information about cancelling an order, please review our Terms of Service and Return and Refund Policy.

15. Chargebacks and Payment Disputes

If you believe there is a problem with a payment or order, please contact us first at:

support@sdfsf.shop

Please include your order number and a clear description of the issue.

We will review the matter and attempt to provide an appropriate solution.

Nothing in this section restricts any legal right you may have to contact your bank, payment provider or competent authority.

16. Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing information;
  • Using a payment method they are authorized to use;
  • Reviewing the order total before submitting payment;
  • Maintaining the security of their payment credentials; and
  • Contacting us promptly if they believe an unauthorized or incorrect transaction has occurred.

17. Changes to This Payment Policy

We may update this Payment Policy from time to time due to:

  • Changes in available payment methods;
  • Changes to payment providers;
  • Technical changes;
  • Security requirements;
  • Regulatory requirements;
  • Changes in applicable law; or
  • Changes to our business operations.

The latest version will be published through our online store.

18. Contact Information

If you have questions about payments, billing, refunds or an order, please contact:

NBI Blockchain Association
CVR number: 45938328

Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark

Email: support@sdfsf.shop
Telephone: +45 50 16 81 73

When contacting us regarding an existing order or payment, please include your order number where possible.