Last updated: October 31, 2026
These Terms of Service (“Terms”) govern your access to and use of our online store, website, products, checkout and related services.
The online store is operated by:
NBI Blockchain Association
CVR number: 45938328
Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark
Email: support@sdfsf.shop
Telephone: +45 50 16 81 73
Throughout these Terms, “we,” “us,” “our” and the “Company” refer to NBI Blockchain Association.
Please read these Terms before placing an order. Nothing in these Terms limits mandatory consumer rights under applicable law.
1. Our Services
We operate an online store through which customers can browse and purchase products and access related services, including:
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Product information;
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Online ordering and checkout;
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Cash on Delivery payment arrangements;
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Order management;
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Shipping and delivery;
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Customer support;
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Returns and refunds; and
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Other ecommerce services offered through our website.
Our online store currently serves customers in Germany and Austria.
Certain technical, shipping, payment collection or other functions may be provided by third-party service providers.
2. Eligibility
By placing an order, you confirm that you are legally capable of entering into a binding purchase agreement or have the authorization required by applicable law.
You must provide accurate and complete information when placing an order or creating an account.
3. Customer Accounts
Where customer accounts are available, you are responsible for:
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Providing accurate registration information;
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Keeping account information current;
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Protecting passwords and login credentials;
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Preventing unauthorized account access; and
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Informing us promptly if you suspect unauthorized activity.
We may take reasonable measures to protect account and transaction security.
4. Product Information
We aim to provide accurate product descriptions, photographs, specifications, prices and other information.
Minor differences may occur due to screen settings, manufacturing variations, product updates or packaging changes.
We may correct errors or update product information where necessary.
Nothing in this section limits statutory rights concerning defective, incorrectly described or non-conforming goods.
5. Product Availability
All products are subject to availability.
We may limit or discontinue products or variants where reasonably necessary.
If a product becomes unavailable after an order is placed, we may contact you to offer an alternative, modify the order with your agreement or cancel the affected item.
Any payment already collected for a cancelled item will be refunded where required.
6. Prices
Product prices for Germany and Austria are displayed in euros (EUR / €).
Before an order is submitted, checkout will display the applicable product prices, discounts, shipping charges and total amount payable.
We currently provide free Standard Shipping (€0.00) for orders delivered to Germany and Austria.
Prices may change, but changes will not normally affect an order that has already been accepted, subject to applicable law and the treatment of obvious pricing errors.
7. Payment
Our online store currently accepts Cash on Delivery (COD) as its checkout payment method.
Customers place their orders online and pay the confirmed amount when the products are delivered.
Payment is not collected through an online card payment process when the order is submitted.
We do not currently offer payment through credit cards, debit cards, PayPal, Apple Pay, Google Pay or Shop Pay.
No additional COD service fee is charged by our online store.
The payment amount will be displayed before the customer submits an order.
For further information, please review our Payment Policy.
8. Order Placement
When you submit an order, you make an offer to purchase the selected products under the displayed conditions.
You will normally receive an order confirmation by email.
An automated order confirmation does not necessarily mean that the order has been finally accepted.
We may need to verify product availability, delivery details, order information or other matters reasonably necessary to process the order.
Because orders use Cash on Delivery, online payment authorization is not required at checkout.
9. Order Acceptance
An order is generally accepted when we confirm that it can be processed and fulfilled.
Where reasonably necessary and permitted by law, we may reject or cancel an order due to:
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Product unavailability;
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An obvious pricing or listing error;
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Suspected fraud;
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Invalid or incomplete delivery information;
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Technical errors;
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Legal or regulatory restrictions; or
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Other circumstances preventing lawful fulfilment.
If an order is cancelled before delivery and no COD payment has been collected, no payment refund is normally required.
If payment has already been collected and a refund is due, reimbursement will be arranged in accordance with our Return and Refund Policy.
10. Order Changes and Cancellations
If you wish to change or cancel an order, please contact us as soon as possible at:
We will try to assist where reasonably possible.
Once an order has entered processing or has been dispatched, certain changes may no longer be possible.
This does not affect any applicable statutory cancellation or withdrawal rights.
11. Shipping and Delivery
We currently ship to Germany (DE) and Austria (AT).
Our standard shipping arrangements are:
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Shipping method: Standard Shipping
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Shipping cost: Free (€0.00)
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Order processing time: 1–2 business days (Monday to Friday)
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Estimated transit time: 5–7 business days (Monday to Friday)
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Estimated total delivery time: 6–9 business days
These are estimates rather than guaranteed delivery dates, unless expressly agreed otherwise.
Delivery may be affected by carrier delays, public holidays, customs processing, severe weather, transport disruptions or other circumstances.
Mandatory consumer rights relating to delivery remain unaffected.
Import Taxes and Customs Charges
For orders delivered to Germany and Austria, we are responsible for applicable:
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Import VAT;
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Customs duties;
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Import taxes; and
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Customs clearance fees.
Customers are not required to pay additional import-related charges upon delivery.
For complete information, please review our Shipping and Delivery Policy.
12. Tracking
Where shipment tracking is available, we may provide tracking information by email.
This may include the carrier name, tracking number, tracking link and dispatch information.
Tracking details may take some time after dispatch to become active.
13. Delivery Information
Customers must provide complete and accurate delivery information, including:
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Recipient name;
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Street address;
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House or apartment number;
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Postal code;
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City;
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Country; and
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Contact details.
If you notice an error, please contact support@sdfsf.shop promptly.
We cannot guarantee that delivery details can be changed after dispatch.
Any responsibility for costs arising from incorrect customer-provided information remains subject to applicable law.
14. Delayed or Lost Shipments
If your shipment is delayed, please review the available tracking information and contact us if further assistance is needed.
If a shipment appears to be lost, contact:
Please provide your order number and any relevant tracking details.
We will investigate and provide an appropriate remedy in accordance with applicable consumer law.
15. Returns and Refunds
Returns and refunds are governed by our separate Return and Refund Policy.
Our current arrangements include:
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A voluntary 30-day return period for eligible products;
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An applicable 14-day statutory right of withdrawal for eligible consumer distance purchases;
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Free return shipping for customers in Germany and Austria, including eligible change-of-mind returns;
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A free prepaid return label sent by email;
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Customers downloading, printing and using the provided return label; and
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Refunds by bank transfer with the customer's agreement, as orders are paid by Cash on Delivery.
Statutory withdrawal refunds are processed within the legally required period, subject to any lawful right to withhold reimbursement until the returned goods or proof of return shipment has been received.
For eligible voluntary returns, the processing arrangements stated in our Return and Refund Policy apply.
These arrangements do not restrict statutory consumer rights.
16. Defective, Damaged or Incorrect Products
If you receive a defective, damaged or incorrect product, or an order with missing components, please contact us at:
Provide your order number and a description of the issue.
Supporting photographs or videos may help us investigate where reasonably necessary.
Depending on the circumstances and applicable law, remedies may include repair, replacement, return, price reduction or refund.
Where a return is required, we cover the applicable return shipping costs.
Your statutory consumer rights remain unaffected.
17. Statutory Consumer Rights
Nothing in these Terms excludes or limits mandatory consumer rights.
Where applicable law provides greater protection than these Terms, the mandatory legal provisions prevail.
This includes rights concerning:
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Product conformity;
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Defective goods;
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Delivery;
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Cancellation;
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Withdrawal;
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Returns; and
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Refunds.
18. Acceptable Use
You may use our website and Services only for lawful purposes.
You must not:
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Use the Services for fraudulent or unlawful purposes;
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Attempt unauthorized access to our systems;
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Introduce malware or harmful code;
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Interfere with website security;
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Circumvent security measures;
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Submit deliberately fraudulent orders;
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Infringe the rights of others; or
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Otherwise violate applicable law.
We may restrict access where reasonably necessary and legally permitted.
19. Intellectual Property
Website content, including text, graphics, logos, photographs, videos, layouts and product presentations, may be protected by intellectual property rights belonging to us, our licensors or other rights holders.
You may use the website for ordinary personal shopping purposes.
You may not commercially reproduce, distribute or exploit protected content without appropriate authorization, except where permitted by law.
20. Customer Content
Where our Services allow reviews, photographs, comments or other submissions, customers remain responsible for the content they provide.
Customers must not submit content that is unlawful, fraudulent, misleading, infringing, malicious or otherwise prohibited by law.
We may remove content where reasonably necessary for legal, security or operational reasons.
21. Third-Party Services
Certain functions of our Services may be provided by third parties, including:
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Shopify and ecommerce technology providers;
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Shipping and logistics companies;
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Cash on Delivery collection partners;
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Banking providers involved in refunds;
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Website hosting providers;
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Customer support platforms; and
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Other technical service providers.
Third-party services may be subject to their own terms and privacy policies.
Our use of third-party services does not remove responsibilities imposed on us by applicable consumer law.
22. Third-Party Links
Our website may contain links to independently operated third-party websites.
Such links do not necessarily indicate that we control or endorse those websites.
We encourage customers to review the applicable terms and privacy policies of third-party services.
23. Privacy
Personal information is processed in accordance with our Privacy Policy.
This may include information necessary to:
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Process orders;
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Administer Cash on Delivery payments;
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Arrange delivery;
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Provide customer service;
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Process returns and bank transfer refunds;
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Prevent fraud; and
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Comply with legal obligations.
Please review our Privacy Policy for further information about personal data processing and customer rights.
24. Website Availability
We aim to maintain reliable access to our website and Services.
Temporary interruptions may occur because of maintenance, software updates, hosting issues, network failures, security incidents or other technical circumstances.
We may take reasonable measures to restore or maintain the Services.
25. Disclaimer of Warranties
To the extent permitted by applicable law, our website and online technical Services are provided on an “as available” basis.
We cannot guarantee uninterrupted website access or the immediate correction of every technical error.
This section does not exclude or limit statutory warranties, consumer guarantees or mandatory rights relating to products purchased from us.
26. Limitation of Liability
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
Any limitation of liability is subject to mandatory consumer protection requirements.
In particular, these Terms do not exclude liability for intentional misconduct, gross negligence, injury to life, body or health, or other liability that cannot legally be excluded.
To the extent legally permitted, liability for losses caused solely by circumstances outside our reasonable control will be determined under applicable law.
27. Fraud and Security
We may use reasonable measures to prevent fraudulent orders, identity misuse, account abuse and other suspicious activity.
Where reasonably necessary, we may review an order, request additional confirmation, delay processing or reject a suspicious transaction.
These measures are subject to applicable law and are intended to protect customers and our Services.
28. Changes to These Terms
We may update these Terms because of:
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Changes in applicable law;
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Regulatory requirements;
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Changes to our Services;
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Changes to payment or delivery arrangements;
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Technology updates;
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Security requirements; or
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Changes to our business operations.
The current version will be published through our online store.
Changes will not retroactively remove contractual or mandatory consumer rights that have already arisen.
29. Governing Rules and Disputes
These Terms are governed by applicable law, without depriving consumers in Germany or Austria of mandatory protections available under the law applicable to them.
If you have a complaint or dispute, please contact:
We will review the matter and attempt to provide an appropriate resolution.
Unresolved disputes may be brought before a competent court or relevant dispute-resolution body in accordance with applicable law.
Nothing in these Terms restricts legally available consumer remedies or jurisdictional protections.
30. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The affected provision will be interpreted or limited only to the extent legally possible.
31. Entire Agreement
These Terms, together with our applicable:
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Privacy Policy;
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Return and Refund Policy;
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Shipping and Delivery Policy;
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Payment Policy; and
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Other policies displayed through our store
govern the use of our Services and purchases made through our online store.
Where mandatory law conflicts with a provision of these Terms or policies, the applicable mandatory law prevails.
32. Contact Information
If you have questions about these Terms, an order or our Services, please contact:
NBI Blockchain Association
CVR number: 45938328
Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark
Email: support@sdfsf.shop
Telephone: +45 50 16 81 73
When contacting us about an existing order, please include your order number where available.