Welcome to our online store, operated by NBI Blockchain Association.
We are committed to providing customers with a clear, convenient and dependable online shopping experience. Our goal is to make it easy for customers to understand our products, place orders, complete payments, receive deliveries and obtain assistance when needed.
Our Company
Our online store is operated by:
Company name: NBI Blockchain Association
CVR number: 45938328
Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark
Email: support@sdfsf.shop
Telephone: +45 50 16 81 73
NBI Blockchain Association is registered in Denmark with the Danish Central Business Register (CVR).
Our Online Store
Through our online store, customers can browse available products, review product information and complete purchases using the payment methods displayed during checkout.
We aim to provide clear information regarding:
- Product descriptions and specifications;
- Product prices;
- Available payment methods;
- Shipping and delivery;
- Order tracking;
- Returns and refunds; and
- Customer support.
Product availability, shipping options and payment methods may vary depending on the customer's location and the applicable order.
Our Commitment to Customers
We believe customers should have access to clear and understandable information before making a purchase.
We therefore aim to provide transparent information concerning:
- Product details;
- Pricing;
- Order processing;
- Delivery estimates;
- Payment;
- Returns;
- Refunds; and
- Customer service.
Our policies are made available through our online store so that customers can review the applicable terms before placing an order.
Shipping and Delivery
We currently provide shipping to eligible destinations throughout Europe.
Orders are generally processed within approximately 1–2 business days after successful order confirmation.
After dispatch, estimated shipping time is generally approximately 5–7 business days.
Available shipping options and any applicable shipping charges will be displayed during checkout.
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Returns and Refunds
We offer a 30-day voluntary return policy for eligible products.
Consumers in the European Union or European Economic Area may also have an applicable 14-day statutory right of withdrawal for eligible distance purchases.
Our Return and Refund Policy explains:
- Return eligibility;
- How to request a return;
- Return shipping costs;
- Damaged or incorrect products;
- Refund processing; and
- Applicable statutory consumer rights.
Customers should follow the return instructions provided through the applicable return process.
Our registered business address should not automatically be treated as the return warehouse for every order.
Payment
Available payment methods are displayed during checkout.
Payments may be processed through Shopify and/or authorized third-party payment service providers.
We aim to provide a secure checkout experience and may use payment verification, fraud prevention and other security measures where appropriate.
For additional information, please review our Payment Policy.
Customer Support
If you have questions regarding:
- Products;
- Orders;
- Payments;
- Shipping;
- Tracking;
- Returns;
- Refunds;
- Damaged or incorrect products; or
- Other customer service matters,
please contact us.
Email: support@sdfsf.shop
Telephone: +45 50 16 81 73
If your enquiry concerns an existing order, please include your order number and, where available, your tracking number.
Transparency and Consumer Rights
We aim to operate our online store with clear and consistent information.
Our customer-facing policies include:
- Return and Refund Policy;
- Privacy Policy;
- Terms of Service;
- Shipping and Delivery Policy;
- Payment Policy;
- Contact Information;
- Legal Notice; and
- Frequently Asked Questions.
Nothing in our policies is intended to exclude or restrict mandatory consumer rights that apply under applicable law.
Company Contact Details
NBI Blockchain Association
CVR number: 45938328
Registered address:
C/O Steen Hansen
Jagtvej 155A
2200 København N
Denmark
Email: support@sdfsf.shop
Telephone: +45 50 16 81 73